53 states and territories
EBT customer service phone numbers by state
Every state has two lines: the EBT card line for balance, lost cards and PIN, and the SNAP line for your case. Here they are for 53 states and territories, checked against two sources.
EBT and SNAP phone numbers by state
A number appears only when the USDA state directory and the state agency's own website give the same number. 43 of 53 EBT lines passed that check. Where it says n/d, use the number on the back of your card or call 2-1-1.
Which line to call
EBT card line
Balance, last deposit, lost or stolen card, a new PIN. The number is also on the back of your card.
SNAP help line
Applications, interviews, renewals, notices and changes in income or address.
Never share your PIN
No agent needs your PIN. If a caller asks for it, hang up and call the number on your card.
Common questions
What is the EBT customer service number?
It depends on your state. Find your state in the table, or turn your card over: the number is on the back.
Can I check my EBT balance by phone?
Yes. The EBT card line gives your balance and recent activity. Have your card number ready, and never give your PIN to a person.
Sources: USDA SNAP State Directory of Resources (55 entries, read October 27, 2026); State agency websites (read October 27, 2026).
Independent guide. Not a government website. Not affiliated with USDA or any state agency. We do not take applications, and we never ask for your case number, card number or PIN. Amounts and rules can change: your state SNAP agency has the final word.