Independent guide · not the SSA
Social Security office · Kingsport, TN
Social Security office in Kingsport, TN 2401 South Wilcox Dr
This field office is at 2401 South Wilcox Dr, Kingsport, TN 37660. SSA's file lists 9:00 AM to 4:00 PM on weekdays. It serves 10 ZIP codes in SSA's December 2024 data. Hours change, so call before you go.
Kingsport, TN 37660
Address, phone and hours
2401 South Wilcox Dr
Kingsport, TN 37660
Phone: (888) 487-0161
Fax: (833) 905-2064
Call before you go. These hours come from SSA's data file (copy of Aug 28, 2026). A county site checked for this guide showed different hours for some offices, so confirm by phone.
| Monday | 9:00 AM – 4:00 PM |
|---|---|
| Tuesday | 9:00 AM – 4:00 PM |
| Wednesday | 9:00 AM – 4:00 PM |
| Thursday | 9:00 AM – 4:00 PM |
| Friday | 9:00 AM – 4:00 PM |
| Saturday, Sunday | Closed |
Before you go
- Call the office firstAsk if you need an appointment. Many things can be done by phone.
- Bring original papersSSA asks for originals or certified copies, and gives them back.
- Keep notesWrite down the date, the name of the person and what they said.
ZIP codes this office serves
SSA data from December 2024 lists 10 ZIP codes in the area of this office. People who live there were 43,625 Social Security beneficiaries, and 6,805 of them were disabled workers.
Largest ZIP codes by number of beneficiaries
All 10 ZIP codes
- 37617
- 37618
- 37642
- 37645
- 37660
- 37662
- 37663
- 37664
- 37665
- 37686
ZIP list as of December 2024. An office that changed its area since then may differ. To check a ZIP code, use the office finder.
Who gets benefits in this area
Counts from SSA's December 2024 file, rounded by SSA. They do not include people who get only SSI.
If you appeal a disability decision
SSA lists this office among the field offices served by the Kingsport hearing office. In August 2026 the average wait for a hearing there was 8.0 months, about the same as the median of all hearing offices (8.0 months). From the request to the decision it took 232 days on average (ranked 10 of 159, where 1 is fastest).
- Kingsport, TNDisability hearing office · 2405 South Wilcox Drive8.0months average wait for a hearing232 days to a decision
A hearing comes after a reconsideration. You usually have 60 days from the date you receive a notice to appeal. See the appeal steps.
2027 amounts and next payment dates
- Tuesday, Dec. 1, 2026SSI payment for December 2026
- Nov. 10, 2026 · Nov. 18, 2026 · Nov. 25, 2026SSDI in November 2026, by birth date (1st–10th, 11th–20th, 21st–31st)
Other offices in the 376xx ZIP code area
- Johnson City, TN818 Sunset Drive · Suite 20324ZIP codes servedMon–Fri 9:00 AM–4:00 PM
Questions people ask
Do I need an appointment at the Kingsport office?
SSA's data file does not say. Call (888) 487-0161 before you go. Ask if you need an appointment and which papers to bring. Many services can also be done by phone at 1-800-772-1213.
Which ZIP codes does this office serve?
SSA's December 2024 data lists 10 ZIP codes for it, such as 37660, 37664, 37642. The full list is above.
Can I apply for SSI or SSDI without going to the office?
Yes. SSA takes applications online at ssa.gov, by phone at 1-800-772-1213 (TTY 1-800-325-0778) and at local offices. Applying is free.
Is this the official Social Security website?
No. This is an independent guide. It shows the office's public data from SSA files so you can call or visit. Only SSA can handle your claim.
Independent guide · not the SSA. Green Tips 1 US is a private guide. We are not the Social Security Administration, we are not part of it, and we do not take applications. To handle a claim, call the office or SSA at 1-800-772-1213.
SSA office code 579. Sources: SSA field office data file (FO-Address-Open-Close-Times.csv, Web Archive copy of Aug 28, 2026); SSA, OASDI Beneficiaries by State and ZIP Code, December 2024 (oasdi_zip24.xlsx); SSA Office of Hearings Operations: hearing office locator file, average wait until hearing (Aug 2026), average processing time and ALJ dispositions (12 months through Jul 31, 2026). Official site, typed by hand: ssa.gov. Read in October 2026; data dates as noted.