Independent guide · not the SSA
Social Security office · New Britain, CT
Social Security office in New Britain, CT 1 Herald Square
This field office is at 1 Herald Square, Fl 2 Suite 201, New Britain, CT 06051. SSA's file lists 9:00 AM to 4:00 PM on weekdays. It serves 13 ZIP codes in SSA's December 2024 data. Hours change, so call before you go.
New Britain, CT 06051
Address, phone and hours
1 Herald Square, Fl 2 Suite 201
New Britain, CT 06051
Phone: (866) 858-6086
Fax: (833) 950-2656
Call before you go. These hours come from SSA's data file (copy of Aug 28, 2026). A county site checked for this guide showed different hours for some offices, so confirm by phone.
| Monday | 9:00 AM – 4:00 PM |
|---|---|
| Tuesday | 9:00 AM – 4:00 PM |
| Wednesday | 9:00 AM – 4:00 PM |
| Thursday | 9:00 AM – 4:00 PM |
| Friday | 9:00 AM – 4:00 PM |
| Saturday, Sunday | Closed |
Before you go
- Call the office firstAsk if you need an appointment. Many things can be done by phone.
- Bring original papersSSA asks for originals or certified copies, and gives them back.
- Keep notesWrite down the date, the name of the person and what they said.
ZIP codes this office serves
SSA data from December 2024 lists 13 ZIP codes in the area of this office. People who live there were 40,800 Social Security beneficiaries, and 4,415 of them were disabled workers.
Largest ZIP codes by number of beneficiaries
All 13 ZIP codes
- 06023
- 06037
- 06050
- 06051
- 06052
- 06053
- 06062
- 06111
- 06131
- 06444
- 06467
- 06479
- 06489
ZIP list as of December 2024. An office that changed its area since then may differ. To check a ZIP code, use the office finder.
Who gets benefits in this area
Counts from SSA's December 2024 file, rounded by SSA. They do not include people who get only SSI.
If you appeal a disability decision
SSA lists this office among the field offices served by the Hartford hearing office. In August 2026 the average wait for a hearing there was 8.0 months, about the same as the median of all hearing offices (8.0 months). From the request to the decision it took 254 days on average (ranked 66 of 159, where 1 is fastest).
- Hartford, CTDisability hearing office · William R. Cotter Federal Building8.0months average wait for a hearing254 days to a decision
A hearing comes after a reconsideration. You usually have 60 days from the date you receive a notice to appeal. See the appeal steps.
2027 amounts and next payment dates
- Tuesday, Dec. 1, 2026SSI payment for December 2026
- Nov. 10, 2026 · Nov. 18, 2026 · Nov. 25, 2026SSDI in November 2026, by birth date (1st–10th, 11th–20th, 21st–31st)
Questions people ask
Do I need an appointment at the New Britain office?
SSA's data file does not say. Call (866) 858-6086 before you go. Ask if you need an appointment and which papers to bring. Many services can also be done by phone at 1-800-772-1213.
Which ZIP codes does this office serve?
SSA's December 2024 data lists 13 ZIP codes for it, such as 06489, 06111, 06053. The full list is above.
Can I apply for SSI or SSDI without going to the office?
Yes. SSA takes applications online at ssa.gov, by phone at 1-800-772-1213 (TTY 1-800-325-0778) and at local offices. Applying is free.
Is this the official Social Security website?
No. This is an independent guide. It shows the office's public data from SSA files so you can call or visit. Only SSA can handle your claim.
Independent guide · not the SSA. Green Tips 1 US is a private guide. We are not the Social Security Administration, we are not part of it, and we do not take applications. To handle a claim, call the office or SSA at 1-800-772-1213.
SSA office code 086. Sources: SSA field office data file (FO-Address-Open-Close-Times.csv, Web Archive copy of Aug 28, 2026); SSA, OASDI Beneficiaries by State and ZIP Code, December 2024 (oasdi_zip24.xlsx); SSA Office of Hearings Operations: hearing office locator file, average wait until hearing (Aug 2026), average processing time and ALJ dispositions (12 months through Jul 31, 2026). Official site, typed by hand: ssa.gov. Read in October 2026; data dates as noted.